TERMS & CONDITIONS

Lynz Crichton / Music Marketing Method

Last updated: February 4th 2026

1. Definitions

“Trainer”, “We”, “Us”, “Our”
Lynz Crichton trading as Music Marketing Method.

“Client”, “You”
Any individual purchasing or accessing our courses, programmes, coaching, or digital products.

“Services”
All online courses, programmes, memberships, digital downloads, group training, 1-1 sessions, power hours, workshops, and related materials delivered by the Trainer.

“Website”
Any website, checkout, or platform operated by Music Marketing Method including Autopilot Clients, ThriveCart, or associated systems.

2. Nature of the Services

2.1 All Services are educational and informational in nature and are designed to support musicians in marketing, audience growth, and income strategy.

2.2 We do not guarantee specific outcomes, financial results, audience size, bookings, or income. Results depend on many factors including your experience, effort, consistency, external conditions, and personal circumstances.

2.3 Nothing within the Services constitutes financial, legal, tax, or business advice. You remain solely responsible for your decisions and actions.

3. Pricing & Payment

3.1 Prices for all Services are clearly displayed at the point of purchase. All prices are shown exclusive of VAT (where applicable).

3.2 Payment is due in full at the time of purchase, unless a clearly stated payment plan is offered.

3.3 Where payment plans are offered:

You agree to pay all instalments in full

Missed or failed payments may result in immediate suspension of access

All remaining instalments remain payable even if you stop using the Services

3.4 We reserve the right to recover outstanding payments and restrict access until accounts are settled.

4. Access & Delivery

4.1 Access to digital content is usually granted immediately or within a reasonable time after purchase.

4.2 You are responsible for ensuring you have the required internet access, software, and equipment.

4.3 We may update, improve, or modify content over time to maintain relevance and quality.

5. Refunds & Cancellation

Digital Products & Mini-Courses

5.1 Due to the digital nature of the Services, all sales are final, unless explicitly stated otherwise on the sales page.

5.2 By purchasing, you consent to immediate access and waive your statutory 14-day cooling-off period under the Consumer Contracts Regulations.

Music Marketing Method (MMM) Programme

5.3 Where a refund policy is offered for MMM, it is subject to:

Written notice within the stated timeframe (e.g. 30 days)

Evidence of genuine implementation of the training (such as completed exercises or documented action)

5.4 Refund requests that do not meet these conditions will not be granted.

1-1 Sessions & Power Hours

5.5 Booked 1-1 sessions are non-refundable.

5.6 Rescheduling may be permitted with reasonable notice, subject to availability.

6. Your Responsibilities

6.1 You agree to:

Use the Services for lawful purposes only

Engage respectfully within any community spaces

Take responsibility for your own actions, implementation, and results

6.2 We reserve the right to remove access without refund if you:

Act abusively or disrespectfully

Breach these Terms

Engage in discriminatory, illegal, or harmful behaviour

7. Intellectual Property

7.1 All content, materials, videos, worksheets, templates, and frameworks remain the intellectual property of the Trainer.

7.2 You may not:

Share, resell, reproduce, or distribute materials

Use content for commercial training or coaching purposes

Upload materials to shared drives or public platforms

7.3 Breach of this clause may result in immediate termination of access and legal action.

8. Testimonials & Marketing Use

8.1 By participating in the Services, you grant permission for us to use:

Written feedback

Screenshots

Photos or videos shared with us

for marketing and promotional purposes.

8.2 If you do not wish your materials to be used, you must notify us in writing.

9. Limitation of Liability

9.1 To the fullest extent permitted by law:

We are not liable for indirect, consequential, or economic loss

We are not responsible for loss of income, opportunities, or goodwill

9.2 Our total liability is limited to the amount paid for the specific Service in question.

9.3 Nothing in these Terms excludes liability for death or personal injury caused by negligence.

10. Force Majeure

10.1 We are not liable for delays or failure to deliver due to events beyond our reasonable control, including illness, technical failure, or external disruption.

10.2 In such cases, refunds are not guaranteed.

11. Data Protection

11.1 We process personal data in accordance with UK GDPR.

11.2 Please refer to our Privacy Policy for full details.

12. Governing Law

12.1 These Terms are governed by the laws of England and Wales.

12.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Acceptance of Terms

By purchasing or accessing any Service, you confirm that you have read, understood, and agree to these Terms & Conditions.